Data Recovery Process

1. Step: The diagnosis is set in motion by our analysis contract on our website which should be filled out completely.
   
2. Step: The pickup of storage media (up to 5 kg) is made through our shipper. We will contact you by phone or e-mail to discuss details of the pickup. This service is included in the analysis.
   
3. Step: You will receive a receipt confirmation the diagnosis and invoice. Following the settling of the diagnosis costs, the analysis report and the binding estimate will be sent to you by e-mail.
   
4. Step: After receipt of the analysis report and the file list, you have the choice to take our offer or reject it.
   
5. Step: Your recovered data will be sent to you after receipt of payment.
   
6. Step: If your choice is to reject the contract, we charge for the return of the original disc 12 Euros insured.

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• Analysis/ Hard disk recovery prices
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